Policies, Terms & Conditions
Day charter cancellation policy.
Cancellations due to acts of God (illness, death, natural disaster, inclement weather, etc.) are fully refunded. We continuously monitor weather forecasting and always advise on rescheduling. Deposits are fully refunded if this is not possible.
Cancellation by Client Notices:
More than 10 days prior to the charter are eligible for a full refund.
6-9 days prior to the charter the client is eligible for a 50% refund.
Cancellations less than 5 days before the charter date will be charged in full.
Instances of “non-show-up” are not eligible for refunding.
The basis of settlement for cancellation notices is defined as the date the notice is submitted in writing or by telephone.
Term Charter Cancellation Policy
Term Charter Cancellation by Client Notice:
More than 60 days prior to the charter are also eligible for full refunding.
Between 46 and 60 business days prior to the charter are eligible for a 50% refund.
Between 31 and 45 business days prior to the charter are eligible for a 25% refund.
Notices less than 31 days prior to the charter are not eligible for a refund.
The receipt date of a cancellation notice submitted in writing or by telephone shall be the basis for settlement of the stated cancellation charges.
What to Bring
Towels, Hat, Non-spray sunblock, Non-marking shoes.
Your day charter begins at the location designated to you during your booking process.
Gratuities
Contacting Us
Harbour Drive, Nassau, Bahamas
+1 242 828 4085
charters@captainsmarine.co